Atlanta Institute for ENT - Alpharetta Office
3333 Old Milton Pkwy, #520, Alpharetta, Georgia, 30005
This practice is highly regarded for its skilled ENT surgeons, particularly Dr. Statham and Dr. Downie, who are praised for their bedside manner and surgical success. However, the office management is a frequent point of contention, with many patients reporting long wait times, rude staff, and poor communication regarding scheduling and billing.
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If you have a tight schedule, try to book the first appointment of the day to avoid wait times.
✓ What Works Well
- Highly skilled ENT surgeons
- Excellent bedside manner
- Successful surgical outcomes
✗ Areas to Improve
- Long wait times for appointments
- Rude or dismissive office staff
- Poor communication and scheduling
- Why is the office always running so late?
- How can I get a faster response from the staff?
The doctors are amazing, but the office staff is a nightmare.
Great surgical care, but be prepared to wait.
The clinical care is top-tier, but the admin side needs work.
- Category Health & Medical
- City Alpharetta
- State Georgia
- Postcode 30005
- Country United States
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