Atlantic Cadillac
Automobile · Cadillac Dealership

Atlantic Cadillac

1356 Sunrise Hwy, Bay Shore, New York, 11706

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Customers are split between praising the sales team for a smooth, no-nonsense buying experience and venting about poor service department communication. Many buyers highlight the professionalism of specific staff members like Mike and James. However, several reviewers report feeling ignored or mistreated during service visits. The dealership seems to excel at closing deals quickly for some, while others feel like just another number. Overall, the experience varies wildly depending on who you work with.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Atlantic Cadillac using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

Ask for specific sales leads mentioned by name in positive reviews to ensure a better experience.

Sales: High
Service: Mixed
Pros & Cons

✓ What Works Well

  • Professional and friendly sales staff
  • Quick and efficient buying process
  • Clean and welcoming showroom

✗ Areas to Improve

  • Poor communication in service department
  • Inconsistent vehicle preparation
  • Reports of rude management behavior
Frequently Asked Questions
  • Can I get lease pricing over email?
  • Do you provide loaner cars for service?
  • Is the vehicle ready for immediate pickup?
User Feedback

Sales team makes the process easy and stress-free.

Service department needs better oversight and communication.

Pricing is competitive but transparency varies.