1640 NJ-88, Suite 202, Brick Township, New Jersey, 08724
Atlantic Coast Gastroenterology Associates is a practice with a strong clinical reputation but significant administrative challenges. Patients consistently praise the doctors, especially Dr. Shukla and Dr. Basri, for their expertise, compassion, and thoroughness. However, the practice is frequently criticized for poor phone communication, difficulty scheduling, and unresponsive administrative staff. While the medical care is top-tier, the administrative experience can be a major source of frustration.
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If you have trouble reaching them by phone, try visiting the office in person to resolve scheduling or billing issues.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a headache.
I felt heard and respected.
Administrative issues make it impossible to get care.