Atlantic Dermatology - Charlotte
6701 Carmel Rd, Suite 116, Charlotte, North Carolina, 28226
Atlantic Dermatology is a polarizing practice. While many patients praise Dr. Boswell and her team for their thoroughness and effective treatment plans, there is a significant volume of negative feedback regarding billing transparency, insurance issues, and rude front desk staff. The clinical care is generally well-regarded, but the administrative experience is a major pain point for many.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before the visit, as the office has had issues with insurance acceptance.
✓ What Works Well
- Thorough and effective treatments
- Friendly and professional medical staff
- Clean and inviting facility
✗ Areas to Improve
- Billing and insurance transparency issues
- Rude and dismissive front desk
- Difficult communication
- Do you accept my insurance?
- Why am I being billed for this?
Great medical care, but the billing is a mess.
Dr. Boswell is excellent, but the front office is rude.
Be careful with insurance verification.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28226
- Country United States
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