1099 Medical Center Dr, Wilmington, North Carolina, 28401
The clinical care here is often described as excellent, with many patients praising the doctors. However, the office management is a major source of frustration. Long wait times, billing issues, and difficulty getting records are common complaints. It feels like a great practice struggling with growth.
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Plan for a long wait and double-check your billing statements.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office staff is a nightmare.
Waited an hour past my appointment time.
They do good work, but the admin side is lacking.