Atlantic Eye - Holmdel, NJ
100 Commons Way, Suite 230, Holmdel, New Jersey, 07733
Patients appreciate the clinical skill of the doctors, particularly Dr. Fegan, but the office operations are a major pain point. Many reviews highlight long wait times, poor communication from the front desk, and confusing billing practices. While the medical care is often described as spot on, the administrative hurdles make the experience frustrating for many.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Double-check your appointment status the day before, as some patients report last-minute cancellations without notice.
✓ What Works Well
- Highly competent and caring physicians
- Excellent surgical outcomes
- Friendly and knowledgeable technicians like Ron
✗ Areas to Improve
- Poor front desk communication
- Long wait times for appointments
- Opaque and frustrating billing processes
- Why are there so many billing errors?
- How can I get a call back from the office?
The doctors are great, but the front office ruins the experience.
Billing is a total disaster and hard to resolve.
Ron the technician is a standout employee.
- Category Health & Medical
- City Holmdel
- State New Jersey
- Postcode 07733
- Country United States
readers daily.