Atrium Health Floyd Endocrinology Taylorsville
48 Hills Creek Rd, Taylorsville, Georgia, 30178
Patients are highly satisfied with the medical care provided by the endocrinologists, particularly Dr. Smiley-Byrd and Dr. Mugo, who are praised for their compassion and thoroughness. However, the administrative staff is a major point of contention, with many patients reporting that phone calls and portal messages go unanswered for weeks.
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If you need a refill, call the office at least two weeks in advance and follow up repeatedly.
✓ What Works Well
- Highly knowledgeable and caring doctors
- Thorough and personalized treatment plans
- Excellent patient-doctor communication
✗ Areas to Improve
- Extremely poor administrative communication
- Difficulty getting prescription refills
- Long wait times for appointments
- Why won't they return my calls?
- Do I need a referral?
Doctors are amazing, but the office staff is frustrating.
Great care, but be prepared to chase them for refills.
Dr. Smiley-Byrd is worth the wait.
- Category Health & Medical
- City Taylorsville
- State Georgia
- Postcode 30178
- Country United States
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