Atrium Health Floyd Northwest Georgia Medical Clinic Family Medicine
15 Riverbend Dr SW, Suite 100, Rome, Georgia, 30161
Patients generally love the providers at this clinic, often citing them as caring and thorough. However, there is a strong consensus that the administrative side, particularly the centralized phone system, is a major pain point. Many feel that the recent merger has made the office feel less personal and harder to navigate. Despite these administrative hurdles, the clinical care remains a highlight for most.
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If you need to reach the office, try using the patient portal instead of calling the centralized number to avoid long hold times.
✓ What Works Well
- Caring and thorough providers
- Professional and friendly medical staff
- Good clinical outcomes
✗ Areas to Improve
- Frustrating centralized phone system
- Difficulty scheduling appointments
- Loss of personal touch post-merger
- Why can't I speak to someone in the office?
- Is it hard to get an appointment now?
Lori is the best provider I've ever had.
The new system is a mess.
Great doctors, but the phone service is horrible.
- Category Health & Medical
- City Rome
- State Georgia
- Postcode 30161
- Country United States
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