Atrium Health Floyd Primary Care Cartersville
1328 Joe Frank Harris Pkwy SE, Cartersville, Georgia, 30121
This primary care practice is highly polarized. Many patients love the care provided by Dr. Duncan and his team, describing them as caring, thorough, and like family. However, there is a significant group of patients who report major issues with administrative staff, billing errors, and difficulty getting appointments. It seems to be a practice where the clinical care is strong, but the operational side is inconsistent.
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Always double-check your billing statements and keep records of all your appointments.
✓ What Works Well
- Caring and thorough medical providers
- Friendly and professional nursing staff
- Clean and well-organized facility
✗ Areas to Improve
- Rude and argumentative administrative staff
- Frequent billing errors
- Long wait times and scheduling issues
- Why are there so many billing mistakes?
- Is it easy to get an appointment?
Dr. Duncan is great, but the admin side is a mess.
Love the care, but the billing is a nightmare.
Great doctor, but the staff makes it hard to stay.
- Category Health & Medical
- City Cartersville
- State Georgia
- Postcode 30121
- Country United States
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