13640 Steelecroft Pkwy, Suite 210, Charlotte, North Carolina, 28278
Parents generally love the pediatricians and the quality of clinical care provided. The office is described as clean and welcoming. However, there are frequent complaints about administrative issues, including long phone wait times, difficulty scheduling sick visits, and poor communication regarding office closures.
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Use the patient portal for non-urgent communication to avoid long phone wait times.
✓ What Works Well
✗ Areas to Improve
Doctors are fantastic.
Hard to reach by phone.
Great care for my kids.