Atrium Health Levine Children's Providence Pediatrics
14214 Ballantyne Lake Rd, Suite 300, Charlotte, North Carolina, 28277
This pediatric practice is highly regarded for its medical expertise, with doctors like Dr. Singh and Dr. Bales receiving consistent praise. However, the practice is plagued by administrative issues, including rude front desk staff, strict late policies, and poor communication. Parents love the doctors but often find the office environment and administrative processes to be a significant source of frustration.
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The office is very strict about their late policy; arrive at least 15 minutes early to avoid being rescheduled.
✓ What Works Well
- Excellent and caring doctors
- Weekend sick visits
- Thorough medical care
✗ Areas to Improve
- Rude and dismissive front desk
- Strict late arrival policy
- Poor administrative communication
- What is the late policy?
- Are you open on weekends?
The doctors are great, but the front desk is awful.
We love Dr. Singh, she is the best.
Great medical care, but the office staff needs training.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28277
- Country United States
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