Atrium Health Levine Children's University Pediatrics
101 E W.T. Harris Blvd, Suite 1121, Charlotte, North Carolina, 28262
This practice has a very polarized reputation. Many parents love the pediatricians, especially Dr. Higgins and Dr. McDowell, for their care and knowledge. However, there are frequent, intense complaints about the front desk staff, long wait times, and rigid policies that make it difficult for parents to get their children seen when needed.
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Use the patient portal for communication; it is often more reliable than calling the office.
✓ What Works Well
- Knowledgeable and caring pediatricians
- Weekend availability
- Friendly nursing staff
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Rigid scheduling policies
- Why is it so hard to get an appointment?
- How can I get a call back from the office?
Doctors are great, but the office staff is a nightmare.
Compassionate care for my children.
Frustrated by the lack of urgency.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28262
- Country United States
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