Atrium Health Primary Care Ardsley Internal Medicine
1085 NE Gateway Ct NE, Suite 200, Concord, North Carolina, 28025
This practice is well-regarded for its doctors, particularly Dr. Braun and Dr. Thomas, who are praised for their listening skills and thoroughness. However, patients frequently report frustration with the call center, communication gaps, and administrative disorganization. The care is excellent, but the system can be difficult to navigate.
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Use the patient portal for non-urgent communication to avoid the call center.
✓ What Works Well
- Excellent doctors
- Thorough care
- Friendly staff
✗ Areas to Improve
- Call center issues
- Communication gaps
- Administrative disorganization
- How do I reach the office?
- Is the call center helpful?
Doctors are great
Call center is a joke
Great care, poor system
- Category Health & Medical
- City Concord
- State North Carolina
- Postcode 28025
- Country United States
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