7666 Charlotte Hwy, #200, Indian Land, South Carolina, 29707
Atrium Health Primary Care Carolina Lakes is generally well-regarded for its knowledgeable and caring doctors. Many patients appreciate the thoroughness and personalized care they receive. However, there are recurring complaints about administrative inefficiencies, including difficulty scheduling appointments, poor communication, and issues with the online portal. Some patients have also reported frustration with billing and paperwork processing.
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If you have issues with the online portal, call the office directly to confirm your appointment or lab results.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the system is frustrating.
I feel well-cared for.
Billing is a mess.