Atrium Health Primary Care Charlotte Medical Clinic
3025 Springbank Ln, Suite 100, Charlotte, North Carolina, 28226
Atrium Health Primary Care in Arboretum is highly regarded for its dedicated physicians like Dr. Seth and Dr. Lingo, who are praised for their listening skills and thoroughness. However, the practice suffers from significant administrative issues, including long hold times, billing errors, and a perceived lack of empathy from some staff. Patients love the doctors but often struggle with the system.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to schedule with a physician rather than a PA to ensure continuity of care.
✓ What Works Well
- Excellent, caring physicians
- Thorough annual exams
- Consistent medical care
✗ Areas to Improve
- Long phone hold times
- Billing and insurance errors
- Inconsistent administrative support
- How do I get a quick appointment?
- Why was I billed for an extra visit?
Dr. Seth is the best PCP I've ever had.
Great doctors, but the office staff is overwhelmed.
Consistent care, but the administrative side is frustrating.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28226
- Country United States
readers daily.