Atrium Health Primary Care Dilworth Family Medicine
1900 Scott Ave, Suite 201B, Charlotte, North Carolina, 28203
This practice is well-regarded for its medical providers, particularly Dr. Melville and Dr. Lester, who are praised for their thoroughness and bedside manner. However, the practice is frequently criticized for corporate-style inefficiency, billing errors, and poor administrative follow-up. Patients often feel that while the doctors are excellent, the system surrounding them is frustrating and impersonal.
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✓ What Works Well
- Excellent and thorough doctors
- Clean and modern facilities
- Convenient on-site labs
✗ Areas to Improve
- Inefficient administrative processes
- Confusing and aggressive billing
- Poor communication and follow-up
- Why was my wellness visit billed as a problem visit?
- Is the staff responsive to messages?
Great doctors, terrible corporate system.
I love Dr. Melville, but the billing is a nightmare.
Top-tier care, but the admin side is indifferent.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28203
- Country United States
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