Atrium Health Primary Care Internal Medicine Matthews
332 N Trade St, #2000, Matthews, North Carolina, 28105
This practice receives mixed reviews. Many patients appreciate the thoroughness and professionalism of the doctors, while others report significant issues with administrative staff, long wait times, and poor communication. The experience seems to vary depending on the provider and the specific administrative staff member involved.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Follow up on all referrals and lab orders yourself to ensure they are processed correctly.
✓ What Works Well
- Knowledgeable and thorough doctors
- Professional clinical staff
- Efficient lab services
✗ Areas to Improve
- Rude or unhelpful administrative staff
- Long wait times
- Poor communication and follow-up
- Why is it so hard to get a response from the office?
- How can I get a referral sent to a specialist?
Great doctors, but the front office needs a serious attitude adjustment.
Clinical care is top-notch, but administrative follow-up is lacking.
Be prepared for long waits and potential communication issues.
- Category Health & Medical
- City Matthews
- State North Carolina
- Postcode 28105
- Country United States
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