Atrium Health Primary Care Kings Mountain Internal Medicine
2202 Carolinas Pl, Suite 100, Kings Mountain, North Carolina, 28086
Patients appreciate the medical providers for their thoroughness and bedside manner. However, the office staff receives mixed reviews, with several complaints regarding phone accessibility and front-desk interactions. While the doctors are seen as a real bang for the buck in terms of quality, the administrative side often frustrates patients.
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Follow up via the patient portal if phone lines are busy.
✓ What Works Well
- Excellent bedside manner
- Thorough medical explanations
- Punctual providers
✗ Areas to Improve
- Difficult to reach by phone
- Rude front desk staff
- Inconsistent scheduling
- How do I get a prescription refill?
- Are you accepting new patients?
Doctors are great, staff needs work
Very efficient once inside
Communication gaps exist
- Category Health & Medical
- City Kings Mountain
- State North Carolina
- Postcode 28086
- Country United States
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