Atrium Health Primary Care One Health Family Medicine
10226 Couloak Dr, STE 100, Charlotte, North Carolina, 28216
This practice has a loyal patient base that appreciates the personalized care provided by doctors like Dr. Malta. Many patients feel like family and value the long-term relationships they have built. However, there are significant complaints about administrative issues, including long wait times, poor communication, and difficulty with referrals. The clinical care is generally highly rated, but the office operations are a frequent source of frustration.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent medical need, be persistent with your follow-ups, as the office can be slow to respond.
✓ What Works Well
- Caring and attentive doctors
- Long-term patient relationships
- Effective medical care
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Difficulty with referrals and billing
- Why is the doctor always late?
- How can I get a referral?
Dr. Malta is like family.
The doctors are great, but the office is disorganized.
I feel well-cared for here.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28216
- Country United States
readers daily.