1656 Riverchase Blvd, Suite 2400, Rock Hill, South Carolina, 29732
Patients are deeply divided here. While many praise the individual doctors for their bedside manner and thoroughness, the administrative side is a total mess. Long wait times for appointments and poor communication regarding refills are common complaints. Some feel the practice has become a money-focused machine rather than a patient-centered one. It is a mixed bag where the clinical care often outshines the office operations.
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✓ What Works Well
✗ Areas to Improve
Doctors are great but the front office is a battle.
Scheduling is a nightmare, months of waiting.
Feels like they just want to extract money.