Atrium Health Primary Care Shiland Family Medicine
1656 Riverchase Blvd, Suite 2400, Rock Hill, South Carolina, 29732
Patients are deeply divided here. While many praise the individual doctors for their bedside manner and thoroughness, the administrative side is a total mess. Long wait times for appointments and poor communication regarding refills are common complaints. Some feel the practice has become a money-focused machine rather than a patient-centered one. It is a mixed bag where the clinical care often outshines the office operations.
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✓ What Works Well
- Highly skilled and compassionate physicians
- Thorough medical examinations
- Friendly lab and nursing staff
✗ Areas to Improve
- Extremely long wait times for appointments
- Poor administrative communication and refill handling
- Perceived focus on profit over patient care
- Why does it take weeks to get a sick visit?
- Why are refill requests ignored or delayed?
Doctors are great but the front office is a battle.
Scheduling is a nightmare, months of waiting.
Feels like they just want to extract money.
- Category Health & Medical
- City Rock Hill
- State South Carolina
- Postcode 29732
- Country United States
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