7030 Pineville-Matthews Rd, Charlotte, North Carolina, 28226
Patients have mixed feelings about this practice. While many long-term patients adore Dr. McPhee and other providers, there are frequent complaints about poor communication, unorganized staff, and difficulty getting appointments. Some feel the practice has become an 'assembly line' since it grew, leading to a loss of the personal touch.
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✓ What Works Well
✗ Areas to Improve
Dr. McPhee is the best, but the office staff is a nightmare.
I feel like a number here now.
Great doctors, but the admin side is failing.