10650 Park Rd, Suite 220, Charlotte, North Carolina, 28210
This cardiology practice is highly regarded for its life-saving medical care and expert doctors. Patients feel confident in the surgical teams and the quality of care. However, there are frequent complaints about the administrative side, including scheduling difficulties, long wait times, and poor communication. It is a top-tier medical practice that struggles with administrative efficiency.
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Use the patient portal for results, but be prepared for potential delays in response.
✓ What Works Well
✗ Areas to Improve
The doctor saved my life, but the office is a mess.
I feel like a number here.
Great care if you can get past the admin.