101 E W.T. Harris Blvd, Bldg 1000, Suite 1213, Charlotte, North Carolina, 28262
Patients generally value the medical expertise of the cardiologists, often citing life-saving care. However, the office environment and scheduling staff receive frequent complaints. Issues include cramped exam rooms, long wait times, and poor communication regarding test results. While the doctors are highly regarded, the administrative experience is a major pain point.
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Always follow up on test results yourself if you haven't heard back within the expected timeframe.
✓ What Works Well
✗ Areas to Improve
Doctors are 5 stars, but scheduling is a disaster.
The exam rooms are way too small and hot.
Great care, but the admin side needs work.