447 McAlister Rd, Suite 3200, Lincolnton, North Carolina, 28092
The cardiology team is generally well-regarded for their medical knowledge and professionalism. Patients appreciate the convenience of the Lincolnton location and the thoroughness of the care. However, there are significant complaints about the administrative side, specifically the off-site answering service and difficulty in scheduling follow-ups, which can be a major source of stress for cardiac patients.
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Use the patient portal for non-urgent communication to avoid the phone answering service.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the phone system is a nightmare
Very thorough and professional care
Convenient location for heart care