1 Medical Center Blvd, Winston-Salem, North Carolina, 27157
The Eye Center at Janeway Tower is a high-volume facility with a mix of experiences. Many patients are grateful for the life-saving and sight-saving care provided by the specialists. However, the facility's size, construction, and parking issues are major sources of frustration. Administrative communication and scheduling can also be inconsistent, leading to a 'factory' feel for some patients.
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Allow extra time for parking and wayfinding due to ongoing construction; consider using valet if available.
✓ What Works Well
✗ Areas to Improve
They saved my vision, but the parking is a nightmare.
Great doctors, but the system is broken.
Professional, thorough, and kind.