905 Phillips Ave, High Point, North Carolina, 27262
This practice has a loyal patient base that appreciates the compassionate care provided by long-term doctors. However, recent reviews highlight significant dissatisfaction with administrative changes, including long hold times, billing errors, and perceived rudeness from front-desk staff. While the clinical care remains strong for many, the administrative friction is causing some patients to consider switching providers.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to resolve it in person rather than over the phone to avoid long hold times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is failing.
I've been a patient for 20 years, but the recent changes are frustrating.
Great clinical care, just be prepared for administrative headaches.