1917 W Park Dr, North Wilkesboro, North Carolina, 28659
This orthopaedic center is generally well-regarded for its clinical care, with many patients praising the doctors and PAs for their knowledge, empathy, and effective treatment plans. The staff is often described as kind and professional. However, there are notable complaints regarding administrative issues, such as scheduling errors, long wait times, and occasional rudeness from the front desk. Despite these administrative frustrations, the quality of medical care remains the primary reason patients return.
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If you have a scheduled appointment, call the office the morning of to confirm your time, as scheduling changes are a common complaint.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office needs better training.
I felt heard and cared for by the medical team.
The wait times can be frustrating.