Atrium Health Wake Forest Baptist Orthopaedics - West Park
1917 W Park Dr, North Wilkesboro, North Carolina, 28659
This orthopaedic center is generally well-regarded for its clinical care, with many patients praising the doctors and PAs for their knowledge, empathy, and effective treatment plans. The staff is often described as kind and professional. However, there are notable complaints regarding administrative issues, such as scheduling errors, long wait times, and occasional rudeness from the front desk. Despite these administrative frustrations, the quality of medical care remains the primary reason patients return.
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If you have a scheduled appointment, call the office the morning of to confirm your time, as scheduling changes are a common complaint.
✓ What Works Well
- Knowledgeable and empathetic providers
- Effective treatment and surgery
- Professional nursing staff
✗ Areas to Improve
- Long wait times
- Scheduling errors
- Occasional rude front desk staff
- Why was my appointment changed without notice?
- Is the wait time always this long?
Great doctors, but the front office needs better training.
I felt heard and cared for by the medical team.
The wait times can be frustrating.
- Category Health & Medical
- City North Wilkesboro
- State North Carolina
- Postcode 28659
- Country United States
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