218 Gatewood Ave, High Point, North Carolina, 27262
Patients hold the medical providers in high regard, frequently citing Dr. Mullins and Dr. Coughlin for their expertise and bedside manner. However, the practice is plagued by severe administrative failures. Patients report extreme difficulty reaching the office by phone, long wait times for new patient appointments, and inconsistent follow-up on prescriptions and referrals.
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Use the online portal for check-ins, but follow up with a physical visit if you need a prescription refilled quickly.
✓ What Works Well
✗ Areas to Improve
The doctors are top-notch, but the office staff makes it hard to stay.
Great medical care, but the process is broken.
Expect to wait months for an appointment.