101 E W.T. Harris Blvd, Suite 2320, Charlotte, North Carolina, 28262
This practice receives high praise for its doctors, particularly Dr. Washington, Dr. Cohens, and Dr. Little, who are described as caring and thorough. However, the front desk staff and administrative processes are a major source of frustration for many patients, with reports of rude behavior, poor communication, and scheduling errors.
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If you have trouble with the front desk, try to communicate directly with the clinical staff or through the portal.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front office is a nightmare.
Compassionate care during pregnancy.
Frustrated by the lack of urgency.