230 Worcester St, Wellesley, Massachusetts, 02481
Atrius Health in Wellesley is a large, multi-specialty practice that receives mixed reviews. Many patients appreciate the convenience of having lab, pharmacy, and specialists in one location. However, there are frequent complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and poor communication. Some patients feel the practice has become too large and impersonal, leading to a decline in the quality of service.
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Use the patient portal for routine communication; it's often more reliable than calling the office.
✓ What Works Well
✗ Areas to Improve
Great to have everything in one place.
The admin side is a nightmare.
It feels like a factory, not a doctor's office.