Other · Telecommunications

AT&T Headquarters

208 S Akard St, Dallas, Texas, 75202

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

AT&T corporate receives intense criticism for its customer service, billing practices, and technical support. Customers are frustrated by long wait times, outsourced support, and difficulty resolving issues. Many feel the company has become greedy and no longer values long-term loyalty. The overall sentiment is one of deep frustration.

Our Review Process
20
Most Relevant
20
Newest
20
Highest rating
20
Lowest rating

We analyze 80 public reviews for AT&T Headquarters using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 25/100
Facilities 70/100
Pro Tip

If you have a high-level issue, try reaching out via social media channels rather than the main phone line.

Outsourced support issues
Billing transparency concerns
Pros & Cons

✓ What Works Well

  • Some helpful individual staff
  • Good network coverage in some areas

✗ Areas to Improve

  • Poor customer service
  • Billing errors
  • Long wait times
Frequently Asked Questions
  • Why is my bill so high?
  • How do I reach a human?
  • Why is my service not working?
User Feedback

Worst company ever.

They don't care about loyal customers.

Customer service is a nightmare.