AT&T Store
2020 Main St, Rochester, Indiana, 46975
This AT&T store in Rochester is a bit of a mixed bag. When you get the right person, the service is top-notch and incredibly helpful. However, many customers have complained about being understaffed, leading to long wait times and frustration. It seems like a place where you might have a great experience or a headache, depending on who is working that day. If you go, try to catch one of the highly-rated staff members.
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Try to visit during off-peak hours to avoid the long lines caused by understaffing.
✓ What Works Well
- Helpful staff when available
- Good product knowledge
- Friendly service
✗ Areas to Improve
- Understaffed
- Long wait times
- Inconsistent service quality
- Why is the wait so long?
- Can you help me with my plan?
Great service from Robby
Always understaffed
Hit or miss experience
- Category Other
- City Rochester
- State Indiana
- Postcode 46975
- Country United States
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