Aubuchon Ace Hardware
261 N Main St, Rutland, Vermont, 05701
This hardware store has a very mixed reputation. Many long-time customers feel the service and atmosphere have declined significantly since a change in ownership. While some still find the staff helpful and the store well-stocked, others report rude service, difficulty with returns, and a lack of the personal touch that used to define the business. It seems to be a hit-or-miss experience.
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If you have a specific project, try to find the staff members who have been there the longest for the best advice.
✓ What Works Well
- Helpful and knowledgeable staff
- Well-stocked store
- Convenient local option
✗ Areas to Improve
- Inconsistent customer service
- Difficulty with returns and policies
- Some reports of rude staff
- Do you have this item in stock?
- What is your return policy?
Service has declined since ownership change
Staff is either great or very rude
Convenient but can be pricey
- Category Retail & Malls
- City Rutland
- State Vermont
- Postcode 05701
- Country United States
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