Health & Medical · Family Medicine

Auburn Family Medicine

665 N Dean Rd, Auburn, Alabama, 36830

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Auburn Family Medicine receives highly polarized reviews. Many patients praise the individual doctors for their care and expertise, while a significant number of patients report severe issues with administrative staff, including difficulty reaching the office by phone and poor customer service. It is a practice where the clinical care is often overshadowed by administrative frustrations.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

In-person visits are often more effective than phone calls for scheduling.

High clinical quality
Poor administrative support
Pros & Cons

✓ What Works Well

  • Caring doctors
  • Knowledgeable staff
  • Thorough care

✗ Areas to Improve

  • Poor administrative communication
  • Difficulty scheduling
  • Rude front desk
Frequently Asked Questions
  • Why don't they answer the phone?
  • Is it hard to get an appointment?
User Feedback

Doctors are great, staff is horrible.

Impossible to reach by phone.

Great care, but poor management.

Location Details
Street: 665 N Dean Rd
Neighborhood: Auburn
City: Auburn
State: Alabama
Postcode: 36830
Country: United States
Location
665 N Dean Rd, Auburn, AL 36830
Quick Info
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