Automobile · Audi Dealership

Audi Bridgewater

701 US-202, #206, Bridgewater, New Jersey, 08807

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Audi Bridgewater is generally well-regarded for its service department, with many customers praising the professional, knowledgeable, and efficient staff. The service experience is often described as seamless and transparent. However, there are some negative reviews regarding communication, wait times, and occasional issues with repair quality. Overall, it is a highly-rated dealership.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Audi Bridgewater using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 78/100
Pro Tip

The service department is known for sending video recaps of the service, which is a big plus for transparency.

Video Service Recaps
Loaner Vehicles
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable service staff
  • Seamless and transparent service experience
  • Efficient and timely repairs

✗ Areas to Improve

  • Inconsistent communication
  • Occasional long wait times
  • Mixed repair quality reports
Frequently Asked Questions
  • Is the service department reliable?
  • How is the communication during repairs?
  • Are the sales staff pushy?
User Feedback

Service team is great, but communication could be better.

Painless purchase, but watch the service side.

Great experience, but communication could be better.