Automobile · Car Dealership

Audi Southampton

51 Montauk Hwy, Southampton, New York, 11968

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

Audi Southampton has a very polarized reputation. While many customers appreciate the professional and helpful service team, others have had frustrating experiences with communication and repair quality. Some feel the service is efficient and reliable, while others have faced long delays and issues with parts. It is a dealership that seems to have a dedicated core of satisfied customers but also struggles with consistency.

Our Review Process
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Highest rating
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We analyze 75 public reviews for Audi Southampton using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Ask for specific service advisors who are highly rated in reviews to ensure a better experience.

Routine Maintenance
Loaner Program
Pros & Cons

✓ What Works Well

  • Professional and helpful service staff
  • Efficient routine maintenance
  • Good communication from some advisors

✗ Areas to Improve

  • Inconsistent communication
  • Long delays for some repairs
  • Issues with parts availability
Frequently Asked Questions
  • Is the service department reliable?
  • How is the communication?
  • Do they offer loaner cars?
User Feedback

Great service, very professional.

Communication could be better.

Mixed experiences with repairs.