AudioNova
106 Sylvis St, Dickson, Tennessee, 37055
This audiology center is generally well-regarded for its friendly and professional staff, with many patients praising the thoroughness of the hearing tests and the helpfulness of the audiologists. However, there are significant concerns regarding administrative issues, such as difficulty reaching the office by phone, billing transparency, and occasional staff turnover. While the clinical care is often excellent, the administrative experience can be a source of frustration for some.
If you have a billing question, try to resolve it in person rather than over the phone.
✓ What Works Well
- Friendly and professional staff
- Thorough hearing tests
- Helpful audiologists
✗ Areas to Improve
- Difficulty reaching the office by phone
- Billing transparency issues
- Occasional staff turnover
- Why is it so hard to get a human on the phone?
- Are the billing practices transparent?
The audiologist is great, but the office management is a mess.
I love the care, but the billing department is a nightmare.
Great care, but be prepared for administrative headaches.
- Category Health & Medical
- City Dickson
- State Tennessee
- Postcode 37055
- Country United States
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