AudioNova
1531 W 32nd St, Suite 202, Joplin, Missouri, 64804
Patients generally have a positive experience with the clinical staff, noting their knowledge and helpfulness. However, there are significant complaints regarding the third-party phone system and administrative communication. While the medical care is praised, the administrative hurdles can be a source of frustration.
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Use the patient portal or in-person visits for faster communication, as the phone system can be unreliable.
✓ What Works Well
- Knowledgeable and helpful audiologists
- Effective hearing aid adjustments
- Friendly office staff
✗ Areas to Improve
- Poor phone communication system
- Difficulty reaching the office directly
- High cost of hearing aids
- Why can't I reach the office directly?
- Are the hearing aids worth the investment?
Great clinical care, but the phone system is a headache
Very professional and thorough
Life-changing hearing solutions
- Category Health & Medical
- City Joplin
- State Missouri
- Postcode 64804
- Country United States
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