AudioNova
525 Main St, Acton, Massachusetts, 01720
This practice has undergone several ownership changes, leading to inconsistent experiences for long-term patients. While many praise the individual audiologists for their expertise and care, the administrative side—specifically communication and office closures—has been a major source of frustration. Patients feel the revolving door of ownership has negatively impacted the reliability of the service.
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✓ What Works Well
- Knowledgeable audiologists
- Effective hearing solutions
- Friendly staff
✗ Areas to Improve
- Frequent ownership changes
- Poor communication during closures
- Difficult to reach by phone
- Is this office still open?
- Why can't I reach anyone on the phone?
The audiologist is great, but the company is unreliable.
I had to drive 45 minutes to find out they closed.
Great service when you can actually get an appointment.
- Category Health & Medical
- City Acton
- State Massachusetts
- Postcode 01720
- Country United States
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