Augusta OB/GYN Specialists
2806 Hillcreek Dr, Augusta, Georgia, 30909
This practice has a very polarized reputation. Many patients swear by the doctors, particularly Dr. Jordan and Dr. General, for their compassionate and thorough care. Conversely, a significant number of patients report terrible experiences with the administrative staff, long wait times, and poor communication regarding billing and paperwork. It seems like a high-volume practice where the clinical care is often excellent, but the office management is a major source of stress.
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If you have a serious concern, try to communicate directly with the nursing staff rather than the front desk.
✓ What Works Well
- Highly skilled and compassionate doctors
- Thorough prenatal care
- Great surgical outcomes
✗ Areas to Improve
- Extremely rude and unprofessional front desk staff
- Long wait times
- Poor communication and billing issues
- Why is it so hard to get a call back?
- Why are the front desk staff so dismissive?
- How do I get my medical records released?
The doctors are amazing, but the office staff makes me want to switch.
I love my OB, but the administrative side is a total nightmare.
Be prepared to wait for hours, even with an appointment.
- Category Health & Medical
- City Augusta
- State Georgia
- Postcode 30909
- Country United States
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