2215 Tobacco Rd, Augusta, Georgia, 30906
The Augusta South Family YMCA is appreciated for its convenient location and variety of classes. However, members frequently complain about poor cleanliness, particularly in the showers, and difficult cancellation/billing processes. While some find the staff friendly, others report inconsistent service and a lack of professionalism. It is a functional gym, but maintenance and customer service are common areas for improvement.
We analyze 72 public reviews for Augusta South Family YMCA using our data models and filter out spam to highlight only authentic feedback.
If you need to cancel, do it in person and get written confirmation to avoid billing issues.
✓ What Works Well
✗ Areas to Improve
Great classes, but the facility needs better cleaning.
Billing is a nightmare, very hard to cancel.
Convenient gym, but equipment is aging.