Health & Medical · Urgent Care

Aurora BayCare Urgent Care

2253 W Mason St, Green Bay, Wisconsin, 54303

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This location is highly controversial due to its billing practices. While many patients praise the medical staff for being kind and thorough, the billing department is frequently described as a 'dumpster fire.' Patients are often surprised by high facility fees that make the visit feel like an ER trip rather than urgent care. If you go here, be prepared for potential billing headaches, even if the medical care itself is good.

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We analyze 77 public reviews for Aurora BayCare Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 25/100
Pro Tip

Ask specifically how the visit will be billed before you are seen to avoid surprise facility fees.

In-house pharmacy
Online scheduling
Pros & Cons

✓ What Works Well

  • Kind and thorough medical staff
  • Clean facility
  • Fast service

✗ Areas to Improve

  • Confusing and high billing
  • Billed as ER instead of Urgent Care
  • Poor communication regarding costs
Frequently Asked Questions
  • Why is my bill so high?
  • Is this billed as an ER visit?
  • Can I get a refund for the double charge?
User Feedback

The doctor was great, but the bill was a shock.

Great care, but the billing department is a nightmare.

Don't go here unless you want an ER-sized bill.