Aurora Urgent Care
2600 Kiley Way, Plymouth, Wisconsin, 53073
Patients have mixed feelings about this urgent care. Many appreciate the kind and professional staff who provide quick, effective care for minor issues. However, others report significant frustration with billing errors, long wait times, and dismissive attitudes from certain doctors. Communication gaps regarding test results and follow-ups are a recurring pain point. Overall, it seems like a hit-or-miss experience depending on the specific provider on duty.
We analyze 76 public reviews for Aurora Urgent Care using our data models and filter out spam to highlight only authentic feedback.
Always verify your insurance billing code before leaving the desk to avoid surprise specialist charges.
✓ What Works Well
- Friendly and professional nursing staff
- Quick diagnosis for minor ailments
- Convenient location with on-site pharmacy
✗ Areas to Improve
- Inconsistent billing practices
- Dismissive bedside manner from some doctors
- Poor communication regarding test results
- Why am I being billed for a specialist visit instead of urgent care?
- Can I get my test results without using the app?
- Why are the wait times so long?
Staff are generally kind and helpful.
Billing department is a headache.
Some doctors need to listen better.
- Category Health & Medical
- City Plymouth
- State Wisconsin
- Postcode 53073
- Country United States
