Austin Ear Nose and Throat Clinic - South Austin
6503 Menchaca Rd, Austin, Texas, 78745
Patients generally value the clinical expertise of the doctors and audiologists, often calling them spot on with diagnoses. However, the billing department and front desk are major pain points. Many feel like they are being herded through a system that prioritizes profit over patient comfort.
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Clarify all billing and insurance coverage before your appointment to avoid surprise charges.
✓ What Works Well
- Highly skilled audiologists
- Accurate diagnoses
- Clean and modern clinic
✗ Areas to Improve
- Aggressive and confusing billing
- Rude front desk staff
- Long wait times
- Why am I being billed for services I didn't receive?
- Is the staff trained to handle patient concerns?
Doctors are great, but the billing is a nightmare.
Front desk staff need a serious attitude adjustment.
Great medical care, but the admin side is a total turn-off.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78745
- Country United States
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