Austin Ear Nose and Throat Clinic - SW Austin
5625 Eiger Rd, #160, Austin, Texas, 78735
This clinic is highly regarded for its expert medical care, with many patients praising the doctors and audiologists for their thoroughness and compassion. However, there are recurring complaints about billing transparency, administrative errors, and inconsistent communication, which can lead to frustration for some patients.
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Always verify your insurance coverage and billing details directly with your provider before your appointment.
✓ What Works Well
- Expert and thorough medical care
- Compassionate and friendly staff
- Convenient same-day appointments
✗ Areas to Improve
- Billing and insurance confusion
- Administrative errors
- Inconsistent communication
- Do you accept my insurance?
- How soon can I get an appointment?
Dr. Shepard is outstanding.
Billing is a nightmare.
They treat you like a number.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78735
- Country United States
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