Austin Emergency Center: Pflugerville Emergency Room
Health & Medical · Emergency Room

Austin Emergency Center: Pflugerville Emergency Room

15100 FM1825, Pflugerville, Texas, 78660

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

Patients are split down the middle. Many praise the staff for being super kind and thorough during stressful times. However, a significant number of people are furious about surprise billing and feeling like they were overcharged for basic care. It seems like a hit-or-miss spot depending on who is working that shift.

Review Summary
20
Most Relevant
18
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 78
Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Always verify if your insurance is in-network before walking in, as this facility is a freestanding ER, not an urgent care.

Wait Time: Low
Billing Transparency: Poor
Pros & Cons

✓ What Works Well

  • Friendly and attentive nursing staff
  • Short wait times for many
  • Clean and comfortable facility

✗ Areas to Improve

  • Extremely high surprise billing
  • Inconsistent diagnosis quality
  • Rude front desk interactions reported
Frequently Asked Questions
  • Why is the bill so high for a simple visit?
  • Is this an actual emergency room or urgent care?
User Feedback

Staff are often described as caring and professional.

Billing practices are a major pain point for many.

Some patients feel the facility is mislabeled as urgent care.

Location Details
Street: 15100 FM1825
Neighborhood: Pflugerville
City: Pflugerville
State: Texas
Postcode: 78660
Country: United States
Location
15100 FM1825, Pflugerville, TX 78660
Quick Info
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