Automobile · Car Dealership

Austin Ford Jeep Chrysler Dodge Ram

2701 W Oakland Ave, Austin, Minnesota, 55912

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Customers are divided; many love the personalized service from specific staff members like Angie, while others report major frustrations with the service department and sales transparency. Issues with vehicle condition upon delivery and poor communication are common complaints. While some find the buying process easy, others feel bullied or misled. It is a place where individual experiences vary wildly.

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We analyze 77 public reviews for Austin Ford Jeep Chrysler Dodge Ram using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

Always verify the condition of 'courtesy vehicles' before signing any paperwork.

Service department
Sales department
Pros & Cons

✓ What Works Well

  • Excellent front-desk service
  • Helpful and friendly individual staff
  • Comfortable waiting area

✗ Areas to Improve

  • Inconsistent repair quality
  • Poor communication regarding vehicle status
  • Concerns about sales honesty
Frequently Asked Questions
  • Why is my vehicle still not fixed?
  • Can I get a status update on my repair?
  • Is this vehicle really brand new?
User Feedback

Service department communication is a major bottleneck.

Some staff members are highly praised for their kindness.

Sales tactics can feel aggressive to some buyers.