Austin Gastroenterology: Cedar Park
1401 Medical Pkwy, Building B, Suite 324, Cedar Park, Texas, 78613
Austin Gastroenterology in Cedar Park receives mixed reviews. Many patients are very happy with the clinical care, particularly from Dr. Long and his team, citing professionalism and efficiency. However, there is a significant number of complaints regarding the administrative side, specifically the difficulty in reaching the office, billing errors, and poor communication. It is a practice where the medical care is often excellent, but the support system is frequently described as broken.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to resolve it in person rather than over the phone.
✓ What Works Well
- Professional and efficient clinical care
- Knowledgeable doctors
- Clean and well-organized facility
✗ Areas to Improve
- Impossible to reach by phone
- Billing and insurance errors
- Poor communication
- How do I get a human on the phone?
- Why is the billing so confusing?
Great doctors, but the office staff is impossible to reach.
Excellent care, but the admin is a disaster.
I love the doctor, but I'm leaving because of the billing issues.
- Category Health & Medical
- City Cedar Park
- State Texas
- Postcode 78613
- Country United States
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