3600 W Parmer Ln, Suite 100, Austin, Texas, 78727
Patients consistently praise the medical expertise of the doctors, particularly Dr. Shah and Dr. Anderson. The clinical care is described as life-saving and thorough. However, the administrative side, specifically phone responsiveness and referral management, is a major pain point for many.
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Use the patient portal for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Doctors are top-tier
Staff needs to improve
Great clinical outcomes