622 State Hwy 71, Suite 102, Bastrop, Texas, 78602
This clinic is generally well-regarded for its medical providers, with many patients praising the thoroughness and kindness of the doctors and nurse practitioners. However, there are recurring complaints about administrative issues, including billing errors, difficulty reaching the office by phone, and scheduling frustrations. It is a clinic where the medical care is often excellent, but the administrative experience can be inconsistent.
If you have a billing issue, try to resolve it in person, as phone lines can be difficult to navigate.
✓ What Works Well
✗ Areas to Improve
Emmy Galvan is amazing
Billing department needs improvement
Great medical care, poor admin