Austin Regional Clinic: ARC Bastrop
Health & Medical · Primary Care

Austin Regional Clinic: ARC Bastrop

622 State Hwy 71, Suite 102, Bastrop, Texas, 78602

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

This clinic is generally well-regarded for its medical providers, with many patients praising the thoroughness and kindness of the doctors and nurse practitioners. However, there are recurring complaints about administrative issues, including billing errors, difficulty reaching the office by phone, and scheduling frustrations. It is a clinic where the medical care is often excellent, but the administrative experience can be inconsistent.

Review Summary
20
Most Relevant
8
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 68
Performance Scores
Medical Expertise 85/100
Admin Efficiency 50/100
Pro Tip

If you have a billing issue, try to resolve it in person, as phone lines can be difficult to navigate.

Primary Care
On-site Lab
Pros & Cons

✓ What Works Well

  • Caring and thorough providers
  • Professional and friendly staff
  • Convenient location

✗ Areas to Improve

  • Billing and insurance issues
  • Difficult to reach by phone
  • Scheduling frustrations
Frequently Asked Questions
  • Why was I billed twice?
  • Are they accepting new patients?
User Feedback

Emmy Galvan is amazing

Billing department needs improvement

Great medical care, poor admin

Location Details
Street: 622 State Hwy 71, Suite 102
City: Bastrop
State: Texas
Postcode: 78602
Country: United States
Location
622 State Hwy 71 Suite 102, Bastrop, TX 78602
Quick Info
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